Shipping policy

We offer free local pick-up at our home based business in Alma, AR. Address will be emailed to you when order is fulfilled for pick-up. Due to safety reasons, we do not publicly display our address. 

All other orders:  

Orders will be shipped out within our stated turn-around time at the top of pages or in product descriptions.

We ship via USPS only.

Shipping costs are calculated by the weight of your package per the carrier service. Sayre Design Co. does not determine the cost of shipping. 

Packages are typically received in no longer than 3-4 days. However, please allow 5-7 business days after your package has been shipped to receive it due to carrier delays, natural disasters, etc.

Shipping costs are non-refundable. 

-Shipping costs and options will be accurately displayed to you at checkout to pick from.

-Shipping is calculated by weight of item.

-No returns or exchanges unless it is the mistake of Sayre Design Co. 

-ALL SALES ARE FINAL. Orders can’t be modified once placed only cancelled. 

-Any order can be cancelled within 24 hours of being placed EXCEPT pre-orders.


Turn around times mean that is the amount of days in which that order will SHIP from Sayre Design Co.

Ready to Ship items ship from Alma within 2-5 business days.
-Ready to ship items are items we have made, packaged, and in inventory.

Custom/Made to Order items are typically done and shipped within 10 business days unless stated in the products description, depending on the item.
-Full payment is required for custom items at time of order.
-Before custom items are made, Sayre Design Co requires final approval of design from you through email or Facebook messenger. 
-Sayre Design Co. will reach out personally through email regarding large quantity custom orders or issues we may face keeping typical turn around time. 

-Rush fees are available if necessary. 

Boutique Clothing:
-Due to Sayre Design Co. being a home-based business, this leaves them with a limited amount of room for inventory currently. That said, we order things from our distributors per your order.

-Items typically take up to 18 business days to reach Sayre Design Co. from our suppliers, where we then do processing, packaging and labeling to ship to you the within the 3 following business days. 

-Shipping must be paid for each order due to shipment being calculated by weight.

-Payment is required at time of order. 

Drop-shipped items:

-Some of our custom items are designed by us then made by a distributor. If an item is drop shipped it will be stated in the description. When the item ships from our distributor, we will update with that tracking number.

-Sayre Design Co. is not responsible for shipping delays from our distributors. If there is a delay and we are notified, we will notify you following. 

Package loss, damage, delays, etc:

-Sayre Design Co does not cover lost, damaged or stolen packages.

-Tracking will be provided on all orders through Shop app and email.

-Once USPS accepts the order we have zero control over the package or when it’s delivered. Typical delivery times are 3-7 days depending on where you live. All packages ship from Alma, AR!

-If your package says delivered but you do not have it please contact your local post office and file a missing package claim. We can not see anymore then you can with tracking information. Sorry! With proof of lost or stolen items from the postal service, we will be happy to give you store credit.